YOUR QUESTIONS, OUR ANSWERS

Products, care, delivery, professional offers, prevention: find answers here to the questions we're asked most often about our anti-spiking drink covers.

Our protection

What drink protection do you offer?

We offer three reusable anti-spiking drink covers: the anti-spiking scrunchie (8,90 €), a 2-in-1 scrunchie that hides a fabric drink cover; the silicone anti-spiking drink cover with a teat (6,90 €); and the keychain anti-spiking drink cover (12,90 €), a fabric cover stored in a compact case. Packs of 100 are also available for professionals.

Which protection should I choose?

It all depends on how you go out. The scrunchie is worn on your wrist or in your hair, so your protection is always on you. The silicone cover lets you drink through its teat or with a straw without removing it. The keychain drink cover clips onto your keys or bag so it's always within reach. To compare all three, visit our shop.

What materials are your covers made of?

The anti-spiking scrunchie and the keychain drink cover are made of fabric composed of 83.4% polyester and 16.6% elastane, which makes them soft and stretchy. The silicone drink cover is made of 100% silicone.

Where are your products made?

Our covers are made in China. They were designed and tested by our team, based in Rouen, who also handle the shipping of your orders.

Do your covers fit all glasses?

Thanks to their stretchy material, our covers fit a wide range of glasses and cups. However, compatibility depends on the diameter and shape of the glass: a very wide or unusually shaped container may not be suitable.

Can I drink without removing the cover?

Yes, with the silicone anti-spiking drink cover: you drink directly through its teat or by slipping a straw into the opening, without ever uncovering your glass.

Use and care

How do I use the anti-spiking scrunchie?

The scrunchie has a fabric cover hidden in its seams. Pull it out, then place it around the rim of your glass: it forms a physical barrier over your drink. After use, fold it back into the scrunchie.

How do I use the silicone drink cover?

Stretch the cover, position it around the rim of the glass and adjust it so it stays firmly in place. Then drink through the teat or with a straw, without removing the cover.

How do I use the keychain drink cover?

Take the fabric cover out of its case, unfold it and place it around the rim of your glass. Once it's clean and completely dry, fold it up and store it back in the keychain case.

How do I wash the scrunchie and the fabric drink cover?

Wash them by hand or in the machine at 30 °C. Let them dry completely before folding the cover back into the scrunchie or its case.

How do I wash the silicone drink cover?

The cover can be washed by hand or in the dishwasher. Rinse it and let it dry completely before putting it away.

Are your covers reusable?

Yes. All three of our covers are washable and designed to be reused night after night, unlike disposable lids.

Orders, delivery and returns

Which payment methods do you accept?

You can pay by bank card, Apple Pay or PayPal. For professional orders, bank transfer is also accepted. Payment is secure and your order is processed as soon as it's confirmed.

How quickly is my order shipped?

Any order placed on a working day is prepared and handed to La Poste within 24 working hours, Monday to Saturday excluding public holidays. You'll then receive a shipping confirmation e-mail with your tracking number.

How much does delivery cost in France?

In mainland France and Monaco, tracked Lettre Verte delivery costs 1,80 € and is free from 10 € spent. Allow 2 to 3 working days after shipping. Professional packs are sent by tracked Colissimo, from 9,59 €.

Do you deliver abroad and to the French overseas territories?

Yes. We deliver to all European Union countries, as well as Switzerland, the United Kingdom, Norway, Iceland, Liechtenstein, Andorra, San Marino, the Vatican and the United States. For single items, shipping costs from 4,87 € (untracked) or 7,67 € (tracked) depending on weight; allow 4 to 8 working days in Europe and 6 to 12 in the United States. The French overseas territories are served from 1,80 €, in 5 to 10 working days. Outside the European Union, import duties or taxes may be charged on delivery. The exact rate is shown before payment; full details are in our terms and conditions of sale.

How can I track my order?

Use the tracking number you received by e-mail on the La Poste website. Only the economy untracked international option does not include a tracking number.

Can I return an item?

Yes. In addition to the legal 14-day withdrawal period, we accept returns up to 30 days after receipt, for unused items in their original packaging. Write to us at contact@protectyourglass.fr; once your return has been received and checked, the refund is credited to your original payment method. See our refund policy.

My item arrived faulty or damaged, what should I do?

Contact us at contact@protectyourglass.fr describing the problem: we replace faulty or damaged items.

I placed several orders on the same day, can you combine them?

Yes, if they haven't been shipped yet. Write to us at contact@protectyourglass.fr: we'll combine them and refund any excess shipping costs.

Professionals

Do you offer prices for professionals?

Yes. Bars, nightclubs, student unions, associations, festivals and local authorities benefit from volume pricing from 100 units. Discover our professional offers or create your online quote directly.

Can the covers be customised with our logo?

Yes, from 100 units: logo, message, QR code or artwork. The scrunchie and the keychain drink cover are printed in four-colour process (full colour). The silicone drink cover is printed in a single colour (monochrome).

How long does a custom order take?

Allow around 18 to 20 working days for production, plus delivery time. Plan ahead if you're preparing an event on a fixed date.

I need covers quickly, is that possible?

Yes, with our non-customised packs: they ship within 24 hours and arrive in around 72 hours, depending on stock and available colours. See the pack of 100 scrunchies and the pack of 100 silicone drink covers.

Do you offer cover rental for events?

Yes. We deliver the covers before your event, you hand them out to your guests and collect them at the end of the night, then send them back to us for inspection and cleaning. More information on our professionals page.

Are your products sold in shops?

Not at the moment: our covers are only available on our website. Would you like to stock them in your shop? Contact us.

Prevention and drink spiking

Does a drink cover completely prevent drink spiking?

No. A drink cover forms a physical barrier that limits access to your drink, but no protection on its own can guarantee zero risk. Keep your glass in sight and stay as vigilant as usual.

What is drink spiking?

Chemical submission (drink spiking) means administering a substance to someone without their knowledge in order to commit a crime or offence (sexual assault, theft…). It isn't limited to GHB and doesn't only happen in nightclubs. To learn more, read our complete guide to drink spiking.

What should I do if I think I've been a victim?

Get yourself to safety and stay with someone you trust. In an emergency in France, call 15 (SAMU ambulance service), 17 (police) or 112. See a doctor or go to A&E quickly: some substances are only detectable for a few hours. Find out the warning signs to look out for and the help and support available.

What good habits should I adopt on a night out?

Keep your glass in sight, don't accept a drink you didn't see being made, stay in a group and agree on a meeting point. Covering your glass adds an extra barrier. All our tips: how to protect yourself from drink spiking on a night out.

Who are we?

Who is behind Protect Your Glass?

Protect Your Glass was founded in 2022 in Rouen by Charly Boissée and Manon Hrebicek. Since then, more than 30,000 people have been equipped with our covers, with an average customer rating of 4.8/5. Discover our story.

Why did you create Protect Your Glass?

In 2021, a friend of Manon's was the victim of an attempted drink spiking on a night out. That wake-up call led to several months of research and testing to come up with a simple, discreet and reusable solution. Our first product, the anti-spiking scrunchie, launched in June 2022. Our mission: to make nights out safer, through our products and through awareness.

Do you run prevention campaigns?

Yes. We work with student associations, venues and local authorities, including the Association Générale des Étudiant·es de Paris (AGEP), to distribute covers and raise public awareness. Our Safety Guide also brings together free information articles.

How can I contact you?

By e-mail at contact@protectyourglass.fr, via our contact form or by phone on 06 74 67 90 14. Our team will get back to you quickly.

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